London essentials

Entry: visas and the ETA

The UK has introduced an Electronic Travel Authorisation (ETA) for visitors who do not need a visa, including travellers from the United States, Canada, Australia and most European countries. Apply through the official GOV.UK website or the UK ETA app before you travel; other sites may charge extra. Rules change, so check GOV.UK before you book.

Money, prices and tipping

The currency is the pound sterling. Cards, including contactless and phone payments, are accepted almost everywhere, and some places no longer take cash. Prices include VAT. Many restaurants add a discretionary service charge, often 12.5%, to the bill; if not, a tip of 10–12.5% is usual for good service. Tipping in pubs is not expected.

Getting around

Tap a contactless card or phone on the yellow readers to travel on the Tube, buses, the Elizabeth line, the DLR and the Overground; fares are capped daily and weekly. Buses do not take cash. Walking is often the best way to get between central neighbourhoods. On escalators, stand on the right.

When to go

London is a year-round city. Spring and early autumn are often the most pleasant, summer brings long evenings and outdoor events, and winter has Christmas lights, shorter days and the theatre and concert seasons in full swing. Rain can come at any time, so carry an umbrella or a light waterproof.

Staying safe

London is generally safe, but pickpockets work in crowded places such as the Tube, Oxford Street and the busiest sights; keep bags closed and phones out of reach at the kerbside. Use licensed black cabs or booked minicabs only. Look right when crossing the road, as traffic drives on the left; the words painted at crossings help.

Health and insurance

In an emergency, call 999 or 112. For urgent advice, call NHS 111. Visitors from overseas may be charged for some NHS hospital treatment, so travel insurance with medical cover is essential. Pharmacies can help with minor ailments.

Questions and answers